Due to the nature of our products, we have a no returns policy for general dissatisfaction. Please contact us prior to ordering if you have questions.
Defective/incorrect items
In the unlikely event that a product arrived damaged, the customer must contact customer service within 48 hours of receipt. Customer must include photos of the issue and a screenshot of your order confirmation email.
The So Collection was created to add our own touch on inclusivity. Here, every skin tone and hair texture is loved, acknowledged and celebrated. Being originally from Burkina Faso – West Africa, our products are highly inspired by the richness, diversity, and cultures of the continent and the people. We aim to provide you with high-quality products, rich with meaningful ingredients that actually work while keeping YOU in mind.